Genesys, a leading software development and IT services company with 35 years of experience in Chile and Latin America, has announced a strategic partnership with Tricon Infotech, a technology company based in India with a strong presence in the United States, United Kingdom, and India.
A pioneering alliance expanding technological frontiers
This first-of-its-kind joint venture in Chile represents a unique opportunity for Genesys to expand its global reach by integrating advanced development capabilities and 24/7 support through a network of over 1,000 professionals across four continents. The agreement marks a key milestone in Genesys’ expansion strategy into the U.S. and Europe, while also providing Tricon with a gateway into the Latin American markets where Genesys has a solid presence.
“Our award-winning development capabilities, combined with Tricon Infotech’s innovative approach to digital transformation, will deliver exceptional value to clients seeking scalable, high-quality software technology solutions,” said Fernando Fumagalli, CEO of Genesys.
Rajeeva Parasar, CEO of Tricon Infotech, added, “This partnership represents a significant milestone in our mission to build a world-class product development company that delivers real value to its clients.”
“By combining our 28 years of experience in digital transformation with Genesys’ exceptional track record in software development, we are creating unprecedented value for our clients through continuous development cycles and global support coverage,” he concluded.
Fernando Fumagalli, CEO of Genesys
Rajeeva Parasar, CEO of Tricon Infotech
As part of this alliance, Tricon Infotech teams (India, UK, and the U.S.) and Genesys (Chile and Colombia) will collaborate under a continuous development model, enabling projects to move forward seamlessly thanks to the difference in time zones.
Continuous development and global coverage for high-standard clients
This alliance strengthens Genesys’ value proposition by incorporating Tricon Infotech’s global relationships with leading S&P 500 and FTSE 100 companies across sectors such as EdTech, FinTech, and publishing. At the same time, Tricon benefits from Genesys’ deep knowledge of key Latin American industries including financial services, manufacturing, mining, pulp and paper, retail, logistics, telecommunications, education, and healthcare.
Both companies share similar trajectories in their respective markets, offering tailor-made technology solutions for their clients. They also align in their vision of technical excellence, agile methodologies, and a strong focus on client business outcomes.
“This collaboration is the perfect fusion of technological expertise and global reach,” Fumagalli concluded.
About Genesys
Genesys is a Chilean company with 35 years of experience in software development and IT services. It has offices in Santiago and Concepción (Chile), and Bogotá (Colombia), and a team of over 400 professionals. Genesys has been recognized by ENTI-CETIUC of the Pontificia Universidad Católica de Chile as the best national company in Software Development, Testing, and Maintenance for four consecutive years. Its service portfolio includes custom software, AI-powered process automation, data, cloud solutions, managed services, and staff augmentation for more than 150 clients.
About Tricon Infotech
Headquartered in Bangalore, India, with offices in the UK and the U.S., Tricon Infotech is a leading software product development and consulting firm. With over 28 years of experience, Tricon works with top-tier S&P 500 and FTSE 100 companies and is recognized as a strategic partner in global digital transformation, artificial intelligence, and customized technology solutions.
Press Contact
For more information about this alliance, please contact:
Genesys: comunicaciones@genesys.cl
Tricon Infotech: press@triconinfotech.com